Meter Reading:

• Read meters on a daily and/or special basis, typically on a customer’s premises for service bills
• Carry out assigned duties in the required time frame for cycle readings, assign sequence numbers to new services, and rearrange meter reading routes as necessary.
• Inspect meters and report damage or apparent malfunctions to assigned supervisor
• Evaluate unsafe conditions or clean out meter boxes

• Use electric, gas, water meter reading devices
• Use hand tools such as a screwdriver, pliers, flashlights, keys, gas detectors, generators, pumps, hand pumps, shovels, lid handles, etc.
• Use printed materials such as service orders, maps, manuals, and computer printouts
• Assist with training of new meter readers

Read Meters in Various Environmental Conditions:

• Extensively walk and stand for much of the workday
• Walk for long distances (occasionally up to 20 miles per day) in various weather conditions (rain, sleet, hail, snow, extreme heat or cold, etc.)
• Exert physical force moving objects (routinely 10lbs of force, up to an occasional 50lbs of force)

Customer Communication:

• Refer all consumer complaints to the appropriate authorities

• Provide general information about the meter services to customers, when applicable
• Use telephones, tablets, and/or computers to communicate

Other duties as assigned.

About You

Must haves:

• Education: Some high school education, must be 18 years of age or older
• Experience: No experience necessary, employees will be trained. Must possess a valid driver’s license

Nice to haves:

• Education: High School Diploma or GED
• Experience: At least 1 year of experience in meter reading or working in outdoor conditions

Your Skills:

• Ability to multi-task, and work independently and as a team
• Exceptional flexibility in daily routines and route scheduling
• Adequate time management skills to finish daily meter reads in a timely manner, figuring out an efficient way to read meters for that day
• Excellent communication skills, comfortable interacting with management and customers

• Ability to interact with unhappy or negative customers in a professional manner
• Excellent attention to detail for problem solving and finding
• Ability to walk long distances and prepare for weather conditions, accordingly

This role would not be a good fit if you:

• Do not enjoy working independently

• Do not enjoy working in outdoor conditions
• Do not enjoy walking long distances
• Are not flexible and do not enjoy adapting to your current work schedule or routine
• Do not have adequate planning and time management skills to finish a days work in a timely manner

Drug/Alcohol Testing:

• Drug/alcohol testing is required
• Drug/alcohol testing required per Non-Regulatory requirements for employees working with water, electric, and meters
• Drug/alcohol testing required per Federal DOT regulations for employees working with gas meters

Benefits

Health and Safety:

• Group health plans including medical/prescription, dental, vision and a variety of other coverage options
• Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability
• Flexible Spending Accounts or an option for a Health Saving Account with company match
• Company paid Employee Assistance Program (EAP) for all employees and eligible family members

Retirement:

• Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost
• Roth or Traditional 401(k) Retirement plan with company match

PTO Plans (after 90 completed days of service for full-time employees):

• Paid Vacation
• Paid Holidays

• Paid Wedding Day
• Veterans Day paid time off for our veterans
• Paid Sick Time (New York based positions ONLY)

Perks/Allowances:

• Company vehicle (for all driver-based positions)

• Gas card for company vehicle (if applicable)
• Company provided cell phone or mobile allowance (if applicable)
• Boot allowance from approved vendors
• Daily per diem for travel-based positions