Metropolitan Water Reclamation District of Greater Chicago

Desktop Engineer
Recruitment #24-20004055-002

Date Opened: 11/8/2024 12:00:00 AM
Close Date: 11/22/2024 11:59:00 PM
Qualification Date: November 22, 2024
Job Type: Original Entrance
Salary: Starting Annual Salary: $100,761.18/year

How to Apply: Go to http://districtjobs.org to submit an application by November 22, 2024.

Duties: Under supervision, manages and supports desktop enterprise solutions for hardware, operating systems, patch management, anti-virus, software distribution, and mobile device management and contributes to the design and implementation of core end-user technology standards.

Original Entrance - Examination

Minimum Requirements: Graduation from a four-year accredited college or university majoring in information technology, computer science or a closely related field and four years of professional level experience managing and/or supporting desktop enterprise solutions. Substitution: Graduate study in the designated fields may be substituted for experience on a year-for-year basis to a maximum of two years. Full-time paid experience managing and/or supporting desktop enterprise solutions may be substituted for the required education on a year-for-year basis. A Microsoft MCITP, MCSE or VMware VCP certification related to desktop or client support may be substituted for one year of the required education or experience

Examination: The examination will consist of a written test weighted 100%. The minimum passing score on the written test will be 70% unless determined otherwise by the Director of Human Resources. Candidates must achieve a passing score to have their names placed on the eligible list.

The written test will assess candidates' knowledge, skill and ability in areas such as desktop operating system configuration; deployment and management systems for desktop operating systems; methods for protecting end-point security; Mobile Device Management (MDM); application deployment models; problem solving; general IT desktop concepts; and software and system testing techniques and approaches.

Examination Process: All applicants will be advised by email if they have been admitted to the examination process. Applicants who do not receive a response to their application by Friday, November 29, 2024, should contact the Employee Selection Office at (312) 751-5100.

WRITTEN TEST: The written test will be administered on Saturday, December 7, 2024, at the Chicago High School for Agricultural Sciences, 3857 West 111th Street, Chicago, IL.

Candidates should report at 9:00 a.m. with the approved (printed) admission letter and driver's license or other form of photo identification. Calculators will be provided. The use of books, study guides, cell phones, tablets, smartwatches, laptops or other aids during the test is prohibited.

Original Entrance - Appointments

Appointments will be made from an eligible list with three categories: A (Exceptionally Well Qualified), B (Well Qualified) and C (Qualified). Candidates in the highest category will be given first consideration for appointment. This examination is also being given on a Promotional basis. In instances where both Original Entrance and Promotional eligible lists result from an examination process, it is the District's practice to appoint only from the Promotional eligible list until all names from that list have been considered. The eligible list has a duration of three years.  Appointment is subject to successfully passing a physical examination, a drug test and a criminal history background investigation.