The Opportunity: We are seeking to hire a full time/40 hour Administrative Specialist - ACT to join our Administration Team. Under the supervision of the Director of Administration, this position supports a team of mental health professionals (MD, RN, APN, and Case Manager) in the day-to-day treatment of clients. Performs a variety of clerical/administrative support tasks requiring proficiency in the use of Microsoft 365 programs.

What You’ll Do:

• Attend assigned team meetings and accurately record and transcribe minutes for the record, with grammatical proficiency.
• Collect and process data to update and maintain the Electronic Health Record (EHR).
• Schedule appointments as directed for staff and/or clients utilizing the EHR.
• Process various forms, documents, reports, memoranda, etc. using Microsoft Word and Excel clearly, concisely, and accurately. Is able to learn new software programs as necessary.
• Organize and compile information into files, paper and electronic records, and reports in order to make them readily accessible to self and others as necessary.
• Assist others, including the public, by providing related assistance, answering and/or referring questions appropriately to a satisfactory conclusion.
• Observe all rules of confidentiality as it relates to client information (HIPAA) both internally and in dealing with outside individuals and/or agencies.
• Responsible for being knowledgeable about client rights and procedures governing them.
• Maintain a courteous and professional manner with both internal and external customers.
• This position is full-time (40 hours a week) working normal business hours.

What We’re Looking For:

• High school diploma/GED required.
• Experience with training/courses in secretarial/business, keyboarding, office machine operations, and office procedures.
• Intermediate level efficiency in the use of spreadsheets (Excel) and navigation within the Office 365 environment, including Sharepoint and Teams.
• Basic level skills in the use of databases to include running reports and accurate data entry.
• Demonstrated ability to assimilate information (phone calls, emails, texts, reports) from multiple sources in a prescribed manner.
• Experience taking accurate notes/minutes from a verbal source.
• Ability to keep pace in a fast moving environment involving daily interaction with multiple team members.
• Excellent organizational, attention to detail and communication skills.
• Ability to work in a team environment.
• Commitment to confidentiality, following rules of HIPAA.
• Proficiency in Microsoft Outlook.
• Skill in managing time and meeting deadlines.

APPLY TODAY! Application can be found at this link.

About Us:  For over 35 years, Community Support Services has been making a difference in the lives of countless individuals with severe and persistent mental illnesses. Our nearly 300 employees are real-life champions committed to quality treatment, collaborative care, and effective outcomes. Located in downtown Akron, Ohio, we serve as a leader in behavioral health care for the entire Summit County area.

What We Offer:

• Pay for this position starts at $13.53-16.00/hour
• Working within in a mission-driven, highly engaged environment
• A supportive, professional workplace with excellent resources
• Engaging, autonomous atmosphere
• Professional Development Assistance and Education Assistance Program
• Program-Site Eligibility for the Public Student Loan Forgiveness Program
• 401(k) with 5% employer contribution
• 10 paid holidays and 15+ days of PTO annually
• Health, Dental, and Vision insurance
• Subsidized membership to local YMCA branches
• Life insurance and short- and long-term disability

Company's website: www.cssbh.org

Company's Facebook page: https://www.facebook.com/103601489691547/

Community Support Services is an Equal Opportunity, Affirmative Action employer: EEO/M/F/Vet/Disability, with an active interest in Diversity and Inclusion.