Intake Specialist

at Community Support Services (view profile)
Location Akron, United States of America
Date Posted December 26, 2024
Category Medicine / Health
Job Type Full-time
State Ohio (OH)

Description

Description

The Opportunity: We are seeking to hire an Intake Specialist to join our Intake & Assessment Team. This individual will provide diagnostic assessments for individuals seeking behavioral health services with the agency.

What You’ll Do:

  • Provide diagnostic assessment services for persons referred to Community Support Services per established agency procedures, including the completion of all required documentation.
  • Consult with immediate supervisor and/or the Chief Clinical Officer regarding clinical concerns including potential risk for self-harm, suicide, and homicide. Follow clinical recommendations as indicated.
  • Complete off-site intakes as assigned.
  • Refer persons seen for intake to alternative agencies based on clinical needs when appropriate.
  • Assist with responding to clinical inquiries made through agency e-mail and telephone calls as requested.
  • Conduct appropriate follow-up when individuals do not attend scheduled intake appointments.
  • Refer to the Engagement Team when appropriate based on established protocols.
  • Coordinate with local hospitals as requested.
  • If deemed as a Health Officer by the Summit County ADM Board, conduct assessments for emergency admission, completing any required documentation.
  • Observe all rules of confidentiality as it relates to persons served, information both internally and in dealing with outside individual(s) and /or agencies.
  • Responsible for being knowledgeable about rights of individuals served and procedures governing them.
  • This position is full-time (40 hours a week) working normal business hours.

What We’re Looking For:

  • Minimum of a Bachelor’s degree in a human services field required.
  • Minimum of LSW or LPC required.
  • Prior experience in working with individuals with severe and/or persistent mental illnesses desirable.
  • Knowledge of local community resources, including NAMI Summit County and 12-step groups.
  • A deeply held belief in CSS’s recovery-centered mission.
  • Demonstrated skill in developing positive relationships with individuals with mental illness, developmental disabilities, and substance abuse challenges.
  • Knowledge of mental health/substance abuse/co-occurring definitions, diagnosis, services, and medications.
  • Knowledge of trauma-informed care principles.
  • Ability to negotiate assertively from an advocacy viewpoint.
  • Excellent organizational, attention to detail and communication skills.
  • Proficiency in Microsoft Outlook.
  • Skill in managing time and meeting deadlines.
  • Ability to work non-judgmentally with individuals whose behavior and belief systems are incongruent with that of society and/or your personal beliefs.
  • Perseverance in goals with individuals who may not improve or may only improve slowly.

APPLY TODAY! Application can be found at this link.

About Us:  For over 35 years, Community Support Services has been making a difference in the lives of countless individuals with severe and persistent mental illnesses. Our nearly 300 employees are real-life champions committed to quality treatment, collaborative care, and effective outcomes. Located in downtown Akron, Ohio, we serve as a leader in behavioral health care for the entire Summit County area.

What We Offer:

  • Pay for this position starts at $24.00-28.50/hr for candidates holding an LSW or LPC
  • Pay for this position starts at $26.91- 32.00/hr for candidates holding an LISW or LPCC
  • Working within in a mission-driven, highly engaged environment
  • A supportive, professional workplace with excellent resources
  • Engaging, autonomous atmosphere
  • Professional Development Assistance and Education Assistance Program
  • Program-Site Eligibility for the Public Student Loan Forgiveness Program
  • 401(k) with 5% employer contribution
  • 10 paid holidays and 15+ days of PTO annually
  • Health, Dental, and Vision insurance
  • Subsidized membership to local YMCA branches
  • Life insurance and short- and long-term disability

Further Information

Company's website: www.cssbh.org

Company's Facebook page: https://www.facebook.com/103601489691547/

Community Support Services is an Equal Opportunity, Affirmative Action employer: EEO/M/F/Vet/Disability, with an active interest in Diversity and Inclusion.

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