Trio Workforce Solutions (TRIO) is a rapidly growing Software-as-a-Service (SaaS) company based in Oklahoma City, OK. TRIO is part of a larger group of companies collectively known as American Health Staffing Group (AHSG) which is a portfolio company of Littlejohn and Co. TRIO currently has two SaaS products which have disrupted the Healthcare Workforce Management Industry since launching in 2018, resulting in rapid growth and achieving profitability within 24 months of launch.

What You'll Do:

• Ensure the accuracy of submitted data and generate comprehensive reports.
• Analyze data for trends and create visually appealing presentations of findings.
• Manage and support various projects, ensuring timely completion and alignment with business objectives.
• Prepare and execute QBR’s and annual business review and analysis.
• Develop customized solutions for client and vendor problems.  Including creating and maintaining business dashboards using tools like Monday.com, Excel and PowerBI.
• Give directions to any resources assigned to projects you are leading.
• Prepare product reference guides and standard operating procedures.
• Serve as a liaison between customers and vendors.
• Ensure the timely and successful delivery of staffing solutions according to customer needs.
• Report on support metrics to leadership, vendors, and customers.
• Collaborate effectively with the team and stakeholders.
• Maintain in-depth knowledge of the market and product, understanding production challenges.
• Assist customers with data solutions and insights via email, phone, online presentations, and meetings.
• Participate in product implementation for new customers, assisting with product configuration to meet go-live deadlines.
• Tailor messages effectively to a wide variety of stakeholders.
• Be readily accessible to the team and stakeholders.
• Continuously seek and implement opportunities to improve operational processes.
• Ensure compliance with relevant laws, regulations, and company policies.
• Leverage technology and software tools to enhance efficiency and productivity.

Experience/Skills Required:

• Ability to manage multiple projects simultaneously and meet deadlines.
• Strong desire for continuous improvement and learning.
• Ability to collaborate effectively with team members and stakeholders.
• Strong customer service orientation.
• Flexibility and adaptability in a fast-paced environment.
• Proficiency in Microsoft Office Suite, particularly Excel, Word, and PowerPoint.  Additional skills desired included SQL, Monday.com or equivalent experience, PowerBI is a plus.
• Readily accessible and responsive to team and stakeholder needs.
• Strong analytical and problem-solving skills.
• Ability to analyze data for trends and generate reports.
• Excellent verbal and written communication skills.
• Strong presentation skills.
• Persuasive and business-savvy with the ability to understand customer needs and market dynamics.
• Strong organizational and time management skills.
• Experience with customer and vendor relations.
• Attention to detail and a high degree of accuracy.
• Ability to continuously seek and implement process improvements.
• Knowledge of CRM systems and database management.

Education: Bachelor's degree in Business Administration, Operations Management, Supply Chain Management, Management Information Systems, Data Analytics, Communications, Healthcare Administration, or a related field is preferred.

Compensation package: $55k - $60k

Location: Remote

Benefits:

• 401K with Company Match (100% vested as of day 1)
• Company paid Basic Life and AD&D plan up to $150K
• Company paid Short Term Disability
• Company paid employee coverage for medical, dental and vision
• Flexible PTO plan

Why Join TRIO?

Competitive Salary & Benefits: We offer a competitive compensation package and comprehensive benefits.

Career Growth: Opportunities for professional development and advancement in a growing company.

Impactful Work: Ensure the quality and compliance of our staffing solutions to significantly impact healthcare delivery.

Qualified candidates must possess the physical and mental abilities necessary to perform the job's essential functions, with or without reasonable accommodation. Specific requirements may vary depending on the nature of the position. Applicants should be prepared to discuss their ability to meet these requirements during the interview process. A detailed job description outlining the physical and mental demands of the role will be provided upon request.

All AHSG companies, AHS Staffing, AHSA, and Trio Workforce Solutions are equal employment opportunity employers.

Cydney King - cking@ahsstaffing.com