Quality Assurance Director

at Springbrook Software (view profile)
Location Portland, Oregon
Date Posted November 23, 2024
Category
Job Type Full-time
State Oregon (OR)

Description

Why Springbrook:

Springbrook Software is the leader in cloud-based ERP and payments software for local municipal governments and special districts. For over 35 years, Springbrook has set the industry standard for how for how small and medium sized municipalities and utility districts operate with high efficiency, economy, and security. More than 3,300 cities, towns, and districts from coast to coast use our suite of modern, high-performance solutions to manage their finances, payroll, and utility billing. We believe in a citizen-centric government that empowers its community with financial transparency, efficiency, and a seamless payment experience.

We offer employees a culture that emphasizes performance, productivity, and collaboration. You will be empowered and engaged working with like-minded individuals who are driven and passionate about contributing to a market-leading software organization with proven technology.

While we are busy changing the world, we also strongly believe in having fun and excitement at work as well as encourage a collaborative and healthy work-life balance. We also offer competitive salaries and excellent benefits.

Where you fit:

As the Director of Quality Assurance, you will be responsible for the overall quality program for Springbrook Software. We operate in a complex environment with multiple products and teams. You will need to evaluate the organization and maturity level across the teams, define the QA roadmap to move each team along the quality journey, and actively work with teams to achieve the roadmap. Automation will be a focus across the organization. You have a tremendous opportunity to make a big impact across the organization.

This is a remote position but strong preference would be to candidates in the Pacific and Mountain timezones.

Responsibilities:

  • Own the overall quality program across the organization
  • Define standard measures for quality to be applied to all products
  • Serve as advocate and influencer to promote adoption and adherence to quality best practices, and prioritization and commitment to automated testing across product teams
  • Collaborate with Product, Support, and Services teams to identify current challenges and opportunities to improve quality and customer satisfaction
  • Lead a group of US and international based quality teams across the organization
  • Provide oversight of test execution and adherence to quality best practices to ensure that software products meet end-user functional and design requirements
  • Participate with other senior leaders or executives to establish and ensure the achievement of strategic plans and objectives
  • Defines and documents quality assurance policies and procedures
  • Provides high-level direction for manual and automated test strategy across multiple software components in an Agile environment
  • Create a sense of accountability across SQA organization and foster a culture that owns our misses and uses them to drive future improvements

Required Qualifications:

  • 7+ years of experience as a QA Manager/Director for enterprise applications
  • 10+ years of experience in software QA
  • Demonstrated experience working with remote teams, both in the US and internationally
  • Demonstrated success advancing automation testing coverage and capabilities
  • Demonstrated experience defining/optimizing a successful quality program
  • Excellent problem solving, analytical, communication, organizational, and interpersonal skills
  • Independent thinker with creative, resourceful, and proactive problem-solving skills
  • Track record of building and maintaining excellent working relationships with peers across organizations (Product, Development, PM, UX, etc.)
  • Bachelor of Science degree in computer science or engineering

Preferred Qualifications:

  • Experience with financial or online payment enterprise applications
  • Experience with modern Cloud providers such as Azure or AWS

Applicants must have the unrestricted ability to work in the United States as sponsorship is not being offered for this vacancy.

Springbrook Software is an Equal Opportunity Employer. Springbrook does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://springbrooksoftware.isolvedhire.com/jobs/1363004-119719.html

 

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