Essential Job Functions:

• Works with team to customize orders as needed.
• Works with team and all managers at the WGS for all food, beverage and customer service related issues.
• Preps and maintains oatmeal and fruit bowl cold stations.
• Cleans and restock workstations and ensure all equipment is sanitized.
• Flexibility to work around customer requests.
• Ensures that the company’s brand is properly reflected by keeping a well maintained, clean, well-organized and stocked prep and food area.
• Ensures that all allergy and dietary restrictions on tickets have been addressed.
• Assists with training of all new staff.
• Actively leads a shift with high energy and a focus on service.
• Provides timely follow up to a manager regarding any employee coaching. 
• Demonstrates positive financial decisions such as inventory control and labor on a shift by shift basis.
• Assists FOH supervisor with training of the serving team in the absence of the restaurant manager.
• Makes recommendations to the WGS Leadership Team to new products and production levels.
• Greets customers, answers questions, takes and fills orders accurately and on time.
• Safely uses kitchen equipment and keeps up equipment maintenance.
• Recommends, selects, and helps customers with questions as needed.
• Oversees prep/cooking production and testing ingredients to ensure each item meets food safety and quality standards.
• Acts as a lead and mentor and provides training as necessary.
• Works in partnership with the WGS Leadership Team to meet labor costs within the kitchen.
• Works in partnership with the WGS Leadership Team to meet food costs within the kitchen.
• May act as a managers in charge of the restaurant in the absence of a manager.
• Shares product knowledge enthusiastically and accurately to elevate service and increase sales.
• Ensures food/merchandise is properly stocked, labeled, and rotated.
• Must remain friendly and service oriented, even during times of long lines and high traffic.
• Ensures a clean, organized, safe, and respectful environment for guests and employees.
• Maintains a clean and organized store/restaurant.
• Confronts and resolves difficult situations in a proactive, objective, professional, and solution-oriented manner.
• Ensures that the company’s brand is properly reflected by keeping a well maintained, clean, well-organized and stocked counter and food window area.
• Embraces change by being open to new ideas.
• Actively finds ways to increase productivity and reduce waste.
• Communicates effectively with individuals, groups, peers, management, and the general public.
• Maintains food knowledge on all Bob’s Red Mill offerings and confidently and accurately communicating that knowledge to customers.
• Complies with all company policies and procedures and operates all equipment in a safe and food-safe manner.
• Complies with Bob’s Red Mill food safety policies and procedures including adherence to FDA regulations and Good Manufacturing Practices (GMPs).
• Performs other tasks and duties as assigned.
• Be willing to assist in other departments as needed.

 

Supervisory Responsibilities:  

• This position provides supervision, mentorship, and training within the restaurant and kitchen.
• This position reports to the Restaurant Manager

Knowledge, Skills and Abilities:

• Possesses strong communication and time management skills.
• Has knowledge of a variety of culinary techniques.
• Detail oriented and able to follow recipes accurately.
• Familiar with recipe conversion to up or down scale a recipe.
• Flexibility to work around customer demands.
• Strong communication and time management skills.
• Ability to work in an environment where exposure to potential food allergens is or may be present. 

Qualifications:

• Three or more years of professional kitchen experience required.
• Two or more years of supervisor/leadership experience required.
• High School diploma or equivalent is preferred.
• Must be available to work weekends
• Must be able to obtain/possess a Food Handler’s Card

Physical Demands:    

• Position regularly requires walking or standing for long periods up to 2 hours at a time.
• Position regularly requires working around high temperatures.
• Position requires the ability to lift up to 50lb on a regular basis.

Work Environment:

• The primary work environment for this position is within the traditional and wheat-free bakery indoors may encounter temperatures from 32 degrees within a cooler to 425 degrees around cooking equipment.
• Employees will be exposed to common food allergens.