JOB SUMMARY

DUTIES AND RESPONSIBILITIES

• Troubleshooting rig control systems.
• Commissioning rig control systems.
• Troubleshoot simple electrical issues on rig control systems.
• Extensive travel to customer locations (land and offshore).
• Providing 24 hour on-call technical support while on rotation.
• Customer relations and field sales of CANRIG products and services.
• Maintain company issued tools and be knowledgeable and skillful in the use of these tools.
• Compliance with safety standards, regulations, reporting and certifications.
• Complete required paperwork, documentation and billing accurately and timely.
• Utilization of time management.
• Compliance with IRCS Competence Assessment Management System requirements and required entry level training.

MINIMUM QUALIFICATIONS / SKILLS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED) and 1 year experience in the drilling industry.

Must be computer literate, have ability to analyze and report to management, and able to multi-task.

LANGUAGE SKILLS

Fluent in English. Ability to read and write, comprehend complex instructions, write short correspondence,

and memos.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals and compute percentages.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

COMPUTER SKILLS

To perform this job successfully, an individual should have knowledge of using Microsoft word and exel.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid Driver's License

PREFERRED QUALIFICATIONS

•  Training in Microsoft Office
• Associates Degree or advanced training
• Basic knowledge of Oil & Gas industry

BEHAVIORAL COMPETENCIES

• Problem Solving- Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, develops alternative solutions, works well in a problem-solving situation, uses reason when dealing with emotional topics.
• Technical Skills - Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.
• Oral communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
• Written Communication - Writes clearly and informative; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
• Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedbacks; contributes to building a positive team spirit; puts success of team above own interest; able to build moral and group commitments to goals and objectives; supports everyone's efforts to succeed.
• Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
• Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.
• Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision making process; makes timely decisions.
• Motivation - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence;
• Planning/Organizing - Uses time efficiently; plans for additional resources; sets goals and objectives.
• Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
• Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
• Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays or unexpected events.
• Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.