The Custodial Crew Leader assists with the planning, scheduling and supervision of custodial staff and participates in providing the required custodial services for assigned buildings; coordinates such services and activities; and performs related work as required. Acts as Custodial Supervisor, as required.

Compensation

Starting salary range: $40,728 - $45,819 ($19.58 - $22.03 per hour). The position is eligible for overtime. Employees are eligible for a $750 incentive on their paychecks quarterly. Showing up to work on time, being a team player, and doing your job are some of the ways that you can guarantee that you will bring home the incentive every three months. The airport believes that the best people create the best workplace, and in return offers competitive pay and an extremely generous benefits package including retirement, medical, vision, dental, life, disability, and paid time off. 

Schedule

Crew Leaders typically work four 10-hour shifts a week, Wednesday 8 am- 6:30 pm, Thursday, Saturday, and Sunday 6 am-4:30 pm, plus occasional training

Duties and Responsibilities

• Perform the duties of a Custodian I and II in a manner that sets the example for other team members
• Performs general administrative duties for department functions when directed
• Prepares timecards and/or work schedules in the absence of Custodial Supervisor
• Assumes role of Custodial Supervisor in their absence
• Participates in job interviews
• Prepares input on performance appraisals of subordinates
• Assists in immediate supervision for all Custodian I and II employees
• Is responsible for supervision of and participation in the custodial services of assigned buildings
• Ensures that all employees are trained, are aware of, understand and comply with the OSHA Hazard Communication standards including Safety Data Sheets (SDS) and other safety programs
• Is responsible for coordinating and documenting all department training activities and functions
• Develops custodial procedures
• Promotes a comfortable atmosphere in which new employees will be motivated to grow and succeed
• Familiarizes new employees with work routines
• Mixes cleaning chemicals
• Performs a variety of cleaning and trash removal activities
• Operates a variety of tools and equipment, including mobile devices
• Replace small equipment such as soap and towel dispensers
• Removes snow from sidewalks
• All other duties as assigned

Qualifications

• Must have a high school degree or equivalent
• Minimum of five (5) years of experience in janitorial services, three (3) of which must be in a supervisory capacity or the equivalent combination of education and experience that provides the required knowledge, skills, and abilities
• Experience working in an airport or public facing environment preferred
• Possess the skills, aptitude, and situational judgement to successfully manage a front-line custodial team. Experience in performance management and customer service a plus
• Self-motivated, takes initiative, and has the ability to organize work, set priorities, meet deadlines, and follow up on assignments with a minimum of direction or oversight

• Must have technological skills in Microsoft Office (Word, Excel, and Outlook) or other applicable computer programs
• Ability to operate and teach usage of web-based HR systems to:
  • Enter timecard information
  • Request and approve time off
  • Plan and adjust a department schedule
  • View paystubs
  • Update personal information
  • Elect benefits
  • Complete and approve appraisals
  • Add notes and goals to an appraisal

• A self-starter who can balance:
  • Developing work procedures to improve quality and efficiency of janitorial services
  • Developing strategic short-term and long-term planning and share recommendations to leadership
• Ability to establish and maintain effective working relationships with internal and external stakeholders: employees, tenants, vendors, customers, and the traveling public
• Command the English language to effectively communicate verbally and prepare concise reports and written correspondence.
• Knowledge of and willingness to learn best practices, methods, techniques, equipment, and materials used in cleaning and maintenance of buildings
• Ability to develop expertise, teach, operate, and perform various custodial duties and related janitorial equipment including hand operated and ride-on equipment without supervision

• Must demonstrate willingness to learn and the initiative to stay current on all organizational and industry polices, procedures, and standards
• Ability to handle reasonably necessary stress

• Must be available for call back during adverse weather conditions & emergency situations

• Availability to work outside normal scheduled hours as needed Ex: handling calls from employees, emergency issues, staff questions, coordinating coverage

• Bi-lingual ability, particularly the ability to speak, read, and write Spanish is a plus